Email: info@newbornphotographyraleigh.com
Call: 984-314-9757
Last updated: August 2026
We want every family matched through Raleigh Maternity & Newborn Photography to have a good experience. If something goes wrong — with your inquiry, your match, or a session itself — here's how to reach us.
Email info@newbornphotographyraleigh.com or call 984-314-9757 with a description of the issue, your name, and the best way to reach you. Please include the photographer's name and your session date if the complaint relates to a specific session.
1. We acknowledge every complaint within 2 business days.
2. We review the issue, including reaching out to the photographer involved if the complaint concerns a specific session.
3. We follow up with next steps or a resolution, typically within 5 business days of acknowledgment.
Because sessions are provided by independent photographers in our network, complaints about the conduct or work of a specific photographer are taken seriously as part of our ongoing vetting process and may affect that photographer's continued place in our network.